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Shipping policy

Shipping Policy

Delivery Time = Processing Time + Shipping Time

Domestic (USA)

  • USPS Standard: 5–8 business days

  • DHL Standard: 3–6 business days

International

  • Standard: 6–15 business days (delays may occur due to customs or other factors)

  • 4PX Express: 3–10 business days


How It Works

  • Orders are generally processed and shipped within 48 hours (custom or personalized items may require additional time).

  • Once shipped, tracking information is automatically sent via email or SMS if you provided a phone number. If you don’t receive it, please check your spam or junk folder.

  • We offer optional third-party shipping insurance—you can add this at checkout to protect your package in transit.


COVID-19 Notice

Despite ongoing global challenges, we continue to ship as usual. If there are significant delays, we will notify you promptly. Please refer to your tracking updates for the most accurate delivery status.


Can I Cancel or Modify My Order?

If you need to cancel or modify your order, please contact us as soon as possible at [support@yourbrand.com]. We’ll do our best to accommodate your request; however, once the order has been fulfilled, changes cannot be guaranteed.


Contact for Shipping Inquiries

If you have any questions regarding shipping, please reach out to us at: [support@yourbrand.com]